We are searching for an expert Call Center Manager (Tourism / Hospitality) to join our passionate team at Ebro Executive Search Limited in Hong Kong.
Growing your career as a Full Time Call Center Manager (Tourism / Hospitality) is an incredible opportunity to develop exceptional skills.
If you are strong in adaptability, critical thinking and have the right initiative for the job, then apply for the position of Call Center Manager (Tourism / Hospitality) at Ebro Executive Search Limited today!
Client: The Call Center of a Premium Vacation Club
Responsibilities
- To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate service standard and identify areas of improvements, Resolve complaints.
- 5-day work. $30K (Negotiable)
Requirements
- Secondary educated or above
- Min. 8 years call center experience of which at least 3 years should be managerial level
- Relevant experience in hospitality industry preferred but not a must
- Excellent presentation and people management skills
- Proactive and result oriented
- Good command of spoken English and Chinese.
- Good experience in computer application
Interested parties please click “Apply Now” to apply job.
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Benefits of working as a Call Center Manager (Tourism / Hospitality) in Hong Kong:
● Excellent benefits
● Company offers career progression opportunities
● Competitive salary