Concierge / Bell Captain - with Growth Opportunities

We are searching for an organized Concierge / Bell Captain to join our vibrant team at The Park Lane Hong Kong, a Pullman Hotel in Hong Kong.
Growing your career as a Full Time Concierge / Bell Captain is an amazing opportunity to develop excellent skills.
If you are strong in cooperation, problem-solving and have the right drive for the job, then apply for the position of Concierge / Bell Captain at The Park Lane Hong Kong, a Pullman Hotel today!

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 818 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park. 3 restaurants and bars present distinctive cuisines and tantalizing experiences. Extensive banquets facilities with 15 function rooms with flexible configurations. A contemporary oasis for the 21st-century voyager, The Park Lane Hong Kong, a Pullman Hotel, is a home away from home for global jetsetters and the discerning business traveller.

We are now inviting highly motivated and outgoing individuals to join our team:

Concierge

Major Responsibilities:

• Perform concierge daily duties in a timely and professional manner
• Ensure all guests enquiries are met with prompt, informative yet friendly solution
• Actively promote the services, facilities and standards of the hotel at every opportunity, and uphold its image at all times
• Assist Concierge Supervisor to coach and provide regular training to staff members

 

Bell Captain

Major Responsibilities:

• Ensure all luggage are delivered and collected accurately, efficiently and timely
• Maintains and controls the use of the luggage room, ensuring that luggage is properly stored and labelled at all times
• Ensure parking area, driveways and taxi queue are smooth and well managed
• Assists in identifying training needs, develops training plans and implements training sessions for staff members on a regular basis

 

Requirements:

• 1-2 years' relevant experience in similar capacity
• Certificate or above in Hospitality or relevant discipline
• Good command of English, Mandarin and Cantonese
• Basic knowledge of computer operating systems, such as Microsoft office software (Word, Excel)
• Excellent customer services interpersonal skills
• Service oriented, proactive and a team player

 

Attractive remuneration packages including 5-day work week, Public Holiday, Annual Leave, Duty Meal, Medical and Dental Scheme, Discretionary Bonus and Training Subsidy.

Interested parties please submit your full resume with current & expected salary and contact details to Human Resources Department by clicking the Apply Now button.

 

You may also contact us via the following contact details:

Address: 310 Gloucester Road, Causeway Bay, Hong Kong

Tel: View phone number on ctgoodjobs.hk Fax: View phone number on ctgoodjobs.hk

 

The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and we welcome applications from all qualified candidates.

Personal data provided by job applicants will be used for recruitment purpose only and will be treated in strict confidence. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

 

Benefits of working as a Concierge / Bell Captain in Hong Kong:

● Company offers great benefits
● Opportunities to grow
● Competitive salary