Floor Supervisor

Shangri-La Hotels are five-star luxury hotels located in premier city addresses around the globe.

"To treat a stranger as one of our own" characterizes the hospitality one can expect from Shangri-La. Discerning travellers will enjoy world-class service amidst tranquil surroundings, coupled with inspirational architecture and design.

Strategically located in the heart of Hong Kong, Island Shangri-La, Hong Kong is an elegant urban sanctuary soaring above the skyline.

We are looking for a Floor Supervisor based at Island Shangri-La, Hong Kong!

As a Floor Supervisor, we rely on you to:

• Maintain the standard of cleanliness in the guestroom and surrounding areas in accordance with the policies, standards and guidelines established by the hotel
• Communicate with the Room Butlers for all concerned items as requested by guests
• Provide chemical training for Room Butlers
• Provide for guest supply control
  

We are looking for someone who has:

• Minimum 3 years of work experience in Housekeeping Department, preferably in a similar capacity and international hotel experience will be an advantage
• Excellent command of spoken & written English and Cantonese; proficiency in spoken Mandarin is desired
• Strong leadership skills & excellent interpersonal skills
• Quality driven, customer and business results oriented
• Highly motivated and ambitious

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8920 / 2733 8780
WhatsApp: 
E-mail: [email redacted, apply via Company website]
Website: 

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.