IT Manager / Supervisor

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Ascott has over 94,000 operating units and more than 64,000 units under development, making a total of over 159,000 units across more than 900 properties.

Ascott North Point Hong Kong, the first property of the Ascott brand to Hong Kong will be officially opened in the third quarter of 2024. Whether you're an experienced professional pursuing a hospitality career or aspiring to learn more about the dynamic serviced residence sector, we invite you to be on a fulfilling journey with us, across a variety of roles in hospitality management and corporate functions. Join us and be a part of Team Ascott!

Key Responsibilities

• Performing hardware and software procurement, installations, configuration and IT housekeeping.
• Collaborate with Headquarter IT team to implement global and local IT infrastructure projects according to Ascott’s standard.
• Responsible for daily IT supporting and training jobs by providing the IT helpdesk and technical support in hardware and software to all users in the property during and after opening.
• Maintain and implement web applications and associated infrastructure & information distribution channels to guests.
• Monitor and maintain performance on system, server, network or other IT Communication related projects or tasks as assigned.
• Install hardware, system and application software according to end user requirements and perform troubleshooting as required.
• Negotiate the external vendors and contractors for infrastructure-specific products and services.
• Prepare technical documentations or reports, Participate IT audits are required.
• Manage and monitor IT infrastructure budget.

Job Requirements

• Certificate or above in Computer Science or IT related field.
• Good knowledge of troubleshooting in IT area.
• Hands on experience, strong office & project organizational skills, attention to detail, time management and communication skills.
• Demonstrated consultation and strong communication ability.
• Hospitality experience would be added value.

If you’re someone who thrives on creating exceptional experiences and passionate about the world of hospitality, join our team at Ascott North Point Hong Kong as we prepare for the pre-opening of our first Ascott brand in the city.

We offer attractive remuneration package to the right candidate. Interested candidates, please send your full resume with current and expected salary to [email redacted, apply via Company website] or WhatsApp us at .

We are an equal opportunity employer. Personal data collected will be treated in strict confidence and be used solely for recruitment purposes. Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful.