(Assistant) Overnight Front Desk Supervisor

Situated on the waterfront and adjacent to the Hong Kong Convention and Exhibition Centre, the 861-room Renaissance Harbour View Hotel Hong Kong enjoys panoramic views of the Victoria Harbour and is located close to everything Hong Kong has to offer.

Renaissance Harbour View Hotel is operated by Marriott International Inc. which acquired Renaissance Hotel group in March 1997. Marriott is based in Washington, D.C. and is a leading global hospitality company. Renaissance Hotels represents a diverse collection of over 172 hotels in 40 countries worldwide. Each property is unique, offering passionate travelers a one-of-kind experience and memories they will be sure to take with them long after they depart.

Your Path Begins Here

Job Summary

• Supervise and ensure the check-in/ check-out procedures and services are up to standard
• Handle guests' inquirires in a professional and timely manner to exceed their expectations
• Engage guests by delivering service excellence throughout each guest experience
• Prepare and maintain records pertinent to the guests staying in the hotel
• Ensure hotel revenue is properly recorded

Job Requirement

• Degree/ Higher Diploma in Hospitality or related discipline
• 4 years relevant experience in Front Desk operations
• Flexible and outgoing
• Passionate and service-oriented
• Excellent command in both written and spoken English, Cantonese and Mandarin
• Proficient in Microsoft Office applications and hotel systems

Navigate Your Future at Renaissance Hotels

At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

To Apply Now, please send your resume to Human Resources Department at [email redacted, apply via Company website]; or go to Marriott International Career Website.

Human Resources Department

1 Harbour Road,

Wanchai, Hong Kong

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Visit renaissancehotels.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.