CRM Administrative Assistant

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives 
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Maintain accurate and up-to-date customer records in our CRM system
• Prepare CRM reports for different stakeholders within the designated loyalty program
• Provide system administration support and content update
• Handle document submission and correspondences internally
• Perform ad hoc projects and general admin matters as required

Who are we looking for?

• Form 5 or above, fresh graduates are welcome
• At least 1-year relevant experience in clerical support
• Able to work independently
• Detail-oriented, good problem-solving skills and communications skills
• Proficient in MS Office (Outlook, Word & Excel) 
• Willing to learn new system applications
• Fluency in both written and spoken English and Cantonese

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What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Maintain accurate and up-to-date customer records in our CRM system
• Prepare CRM reports for different stakeholders within the designated loyalty program
• Provide system administration support and content update
• Handle document submission and correspondences internally
• Perform ad hoc projects and general admin matters as required

Who are we looking for?

• Form 5 or above, fresh graduates are welcome
• At least 1-year relevant experience in clerical support
• Able to work independently
• Detail-oriented, good problem-solving skills and communications skills
• Proficient in MS Office (Outlook, Word & Excel) 
• Willing to learn new system applications
• Fluency in both written and spoken English and Cantonese

We offer a competitive remuneration package and attractive terms to the right candidate. Interested parties, please send the CV with the expected salary & available date to the HR Department by clicking " Apply Now ". 

Company address: 

• Room 1001, 10/F, Block A, Sea View Estate, 2-8 Watson Road, North Point, HK.
• 12/F, South Asia Commercial Center, 64 Tsun Yip Street, Kwun Tong, Hong Kong.

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