Guest Relations Agent(Chinese Cuisine)

Miramar Group , based in Hong Kong, was established in 1957 and has been listed on the Hong Kong Stock Exchange since 1970 (HKEx Stock Code: 71). Miramar Group is a member of Henderson Land Group, with a diversified business portfolio covering hotels and serviced apartments, property investment, food and beverage and travel services in Hong Kong and major cities in China.

Due to substantial expansion plans, we are now looking for a Guest Relations Agent to join our Group.

Job description 職責:

Welcome and escort guests to table 歡迎並護送客人就座；

Answer all questions related to food, beverage and service 回答客人對餐飲及服務上的相關問題；

Handle reservations and assign tables accordingly 協助客人預訂餐廳訂枱等相關服務；

Communicate with report persons about table arrangements and reservation status 與客人聯絡及回應訂枱狀況；

Report to managers and supervisors of any guest comments and complaints 向經理及上級匯報有關客人意見及投訴；

Perform all duties / work assigned by direct / indirect managers 完成經理及上級下達的工作。

Job specification 要求:

F.5 or above 中五或以上學歷；

Minimum 1 years’ relevant working experience in Chinese Cuisine 一年或以上相關工作經驗；

Good interpersonal and communication skills
良好溝通技巧；

Good command of English and Chinese communication 能使用英語及粵語溝通。

Benefits 福利:

17 days Public Holiday 17天公眾假期
10 days Annual leave 10天有薪年假
Discretionary Bonus 獎賞式花紅
Referral Bonus 介紹人獎金
Meal provided 提供膳食
Staff Discount 員工折扣優惠
Comprehensive Medical Scheme 醫療及牙科福利
Job-related training 在職培訓
Excellent Promotion Opportunity 良好晉升機會

Attractive remuneration would be offered to the right candidate.

Please send your application with expected salary AND portfolio to:

Human Resources Department

By E-mail: [email redacted, apply via Company website] or

By WhatsApp:  

Personal data collected will be used for recruitment purpose only. We are equal opportunity employer.