Lead Manager, Corporate Actions

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the 'bank of banks' - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We're seeking a future team member for the role of Lead Manager, Corporate Actions to join our Pershing team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise. This role is located in Liverpool and hybrid working.

In this role, you'll make an impact in the following ways:

Ensuring that the Event Capture, Control, Oversight and Processing team operates effectively and efficiently in a controlled manner, including reflecting appropriate areas of responsibility within the teams, segregation of duties and controls to prevent conflicts of interest in compliance with regulatory obligation and firm standards.

• Key controls and operational risk processes are managed and monitored in order to mitigate any risks to the firm.
• Provides a consistent client service level model and ensures that all service levels are consistently satisfied or exceeded. Ensuring all client queries received by the team are reviewed and resolved in line with expectations and ensuring delivery of a high level of client service both internally and externally.
• Work with Client Services, Client Group and other Operational areas to improve query resolutions and quality of service.
• Ensure all tasks and duties that fall within the team's responsibility are completed in a timely and accurate manner. Escalation of any material issues.
• Develops policies and processes to ensure the volume of work produced meets product/service standards and exceeds quality standards, whilst meeting regulatory and control requirements. Identifies and implements process improvements to improve the experience for all stakeholders.
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Sets departmental budgets and conducts resource planning. Develops business plans for team/group operations.
• Maintain departmental control models, resiliency planning & recovery arrangements, produce MI and monitor KRIs to ensure they are up to date and reflective of processes to ensure regulatory breaches are minimised.
• Co-ordinate testing and ensure test scripts are up to date and reflective of live process, plus support of software releases.
• Deputise for the Head of Corporate Actions when required in meetings or committees.
• Demonstrate and maintain the necessary competence to discharge the responsibilities of the role, including achieving a good standard of ethical behaviour and (if required) attain each module of an appropriate qualification.
• Keep up to date with industry developments and changes.
• Review system access rights and approvals as required.
• Undertake projects or tasks as required.
• Any other duties as required.

To be successful in this role, we're seeking the following:

• Experience of managing multi-disciplinary teams ideally across multiple locations
• Direct experience of dealing with a wide range of employee relations activities
• Strong operational experience in a related financial services discipline with good understanding of the lifecycle of a corporate action event and associated activities
• Demonstrable understanding of FCA, CASS and CBI CAR rules
• Strong systems skills/ability to define MI/ manipulate data (ideally intermediate+ Excel)
• Senior management/Board experience.

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• CDP's Climate Change 'A List'

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.