Director, Sales Operations

Automated Systems (H.K.) Limited (ASL) has a distinguished and proud reputation of more than 40 years of successful business in Hong Kong and surrounding regions with our customers, partners and vendors.

We have subsidiaries and associates in a number of locations, including Hong Kong, mainland China, Taiwan, Macau, Thailand, Singapore, Malaysia, Europe and the United States.

Since our founding in 1973 and our subsequent public listing on the Stock Exchange of Hong Kong Limited in 1997 under the name of Automated Systems Holdings Limited (“The ASL Group”) (HKEx stock code: 771), we are well recognized as a leading global IT solutions and services provider for organizations of all sizes and across all industries.

The ASL Group’s ultimate controlling shareholder is Beijing Teamsun Technology Co. Ltd. (“Teamsun”) whose shares are listed on the Shanghai Stock Exchange (Stock Code: 600410). The Group is a member of the Teamsun Group which recorded turnover with over RMB 5.0 billion and has over 5,000 employees.

With over 2,000 regional employees and an extensive network of leading global partners with whom we have invested heavily over many years, we are able to offer customers a wide range of innovative solutions and services tailored to their specific business needs.

For details, please visit to our company web site at

Job Responsibilities:

• Lead Sales Operations Division and oversee the efficiency of various operations including sales orders, procurement and logistics operations
• Formulate policies and rules, and execute key initiatives to enhance operation efficiency including process automation, information technology application to operations as well as offshore team management
• Monitor project progress to ensure on-time delivery and billing arrangement, and facilitate renewal operation of maintenance business
• Monitor data accuracy and prepare regular management reports, including sales report, business analytics reports and maintenance reports
• Perform product delivery forecasting and billing projection
• Oversee and monitor customer satisfaction, complaint and feedback, liaise with business units and propose solutions for improvement
• Support the Finance Division, prepare and manage budget, and execute strategic plans to achieve company targets
• Attend regular meetings with sales teams and Finance division to monitor sales performance and project progress
• Monitor overdue AR, issue reminder and demand letters to customer, report unsolved cases to sales persons and finance department
• Work with Quality Control Office, establish, maintain and review quality objectives for ISO 9000 requirements

Job Requirements: 

• Degree holder, preferably in business management or related disciplines
• At least 15 years’ related work experience, preferably in system integrator of I.T. industry
• Comprehensive knowledge in sales operation end-to-end processes, including sales order, sales contract, maintenance service contract, procurement, purchase order, logistics and transportation, and import/export compliance
• Solid experience in leading multi-function operations and managing remote office with proven ability to drive teamwork locally and among the region
• Proven experience in driving process enhancement and business transformation 
• Strong leadership, analytical and problem-solving skills
• Sensitive to numbers with strong commercial and financial understanding
• Strong team player and familiar with interacting in a functional organization
• Excellent interpersonal skill and effective in communication
• Self-driven and independent to fulfil tasks
• Proficiency in MS Office applications, especially in Access, Excel and PowerPoint
• Knowledge on ISO 9000 process and requirement
• Experience in SAP

We offer 5-day week, excellent career opportunities, remuneration and benefits to the right candidates. If you have the desire for an exciting and rewarding career, please send us your resume, stating your notice period, present and expected salary to Human Resources Department by clicking "Apply Now".

To learn us more, please visit our website:

We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data will be destroyed within six months after the selection process.