IT Support

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Job Description - IT Support

Founded in 1998, LBS Group is a pest control and hygiene solutions company with complementary services such as digital IoT pest monitoring, air purification and desludging services. As Greater China’s leading pest control company, LBS meets the needs of a wide range of customers in Greater China and the broader region and is the go-to vendor for many of its business partners in Food Services, Retail, Hospitality, Manufacturing and other ends markets.

Central of LBS’ culture and philosophy is the importance of caring about people. The concept of ‘plant the seed and neglect the fruit” is a core value embraced by every LBS employee. Respect, collaboration, helping others to succeed and community service before self-advancement has empowered the LBS team to strive for sustainable growth and build a bright future together.

Responsibilities:

  • Provide first-line IT support to end users including setup and maintenance of user accounts, installation and maintenance of computer software, hardware and email, and troubleshooting of IT related problems;
  • Provide day-to-day PC administration and desktop services
  • Perform regular system checking and operations
  • Perform administrative work, including hardware inventory, report and system document preparation
  • Provide network support and assist in monitoring of server and network equipment;

Requirements:

  • Higher Diploma / Degree in Computer Science / IT or other related disciplines.
  • 1-2 years of relevant experience in IT technical is highly preferred.
  • Networking knowledge of WiFi, TCP/IP, VLANs, VPN, firewall & switches.
  • Sound technical experiences in PC installation, configuration and administration in Window.
  • Sound experience in desktop software deployment.
  • Sound experience in standardizing the windows PC deployment.
  • Sound experience in MS Office 365 and SharePoint management.
  • Basic knowledge of Cloud is advantage.
  • Experience in AD Server operation is advantage.
  • Strong analyst and problem-solving skills.
  • Excellent interpersonal and communication.
  • Good command of written and spoken English and Chinese.
  • A strong team player with a positive attitude with a proactive, self-motivated, and responsible.
  • Immediate available is highly preferred.

LBS provide a competitive remuneration package including 5-day work week, public holidays, group medical, discretionary bonus, training & development initiatives, and bright career path to the right candidate. Interested parties please apply with the resume including your current and expected salary with contact details to us.

All applications will be treated in strictly confidential and personal data collected will be used for recruitment purpose only.

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