Sr Manager, Operations

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Job Description - Sr Manager, Operations

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

 

The high-quality aircraft wheel and brake products we design, test, and produce in our Advanced Structures business unit help millions of passengers reach their destinations safely – every day! We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable, and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

 

We are hiring an on-site Senior Operations Manager for our Asia-Pacific Wheel and Brake Service Center (Goodrich Asia Pacific Ltd.) , based in Hong Kong SAR, to join our Landing Systems division. 

 

Primary Responsibilities:

  • Leads, directs, and oversees the efficient and effective execution of all Maintenance, Repair, and Overhaul (MRO) operations and processes. 
  • Accountable manager (people, quality, compliance, performance) for the site’s production operations of approximately 50 employees, and a team of 4-6 direct reports including first level leaders.
  • Monitor’s product quality and ensures shipped orders comply with Hong Kong Civil Aviation Department requirements and other regulatory agencies (FAA, EASA, JCAB etc.) as well as customer requirements. Maintains an audit-ready environment.
  • Provides direction and guidance to production leaders and employees that ensures a sitewide culture of customer-first, mutual trust and respect, and personal accountability; and rooted in the RTX Values and One Collins Culture.
  • Provides input to site GM into annual service center budget; and manages department spending, labor, and material costs to minimize variances and meet margin plan targets for the site.
  • Maintains delivery, quality, and performance objectives and targets to meet/ exceed customer on time delivery and delivered quality expectations.
  • Supports the execution of short- and medium-term manufacturing & services strategies and the tactical direction of the site MRO processes; including cost reduction projects and initiatives, capital investment, and digital solutions.
  • Ensure that succession and talent growth plans are in place across all key roles, including staffing to plan for all manufacturing positions.
  • Partners with site GM and the sales organization to ensure that the site efficiently, effectively executes its contractual and company funded obligations.
  • Analyzes inventory levels and coordinates with MRO Materials Management on replenishment strategies and continuity of supply as needed.
  • Champions an environment of relentless continuous improvement; actively participates in and leads continuous improvement events and projects.
  • Ensures all production and support personnel operate in full compliance with the RTX Code of Ethics, regulatory requirements, and RTX / Collins company policies.
  • Ensures workplace is safe and free of significant hazards; and is a champion for worker safety, sustainability, and environmental stewardship.
  • Performs other duties as assigned. 0-10% travel typical for the position

 

Basic Qualifications:

  • A University Degree or equivalent experience and minimum 10 years prior relevant experience, or
  • An Advanced Degree in a related field and minimum 7 years experience
  • Minimum 3 years Management / Supervisory experience required
  • Ability to speak, write, read and interpret the English language
  • Ability to speak (both Mandarin and Cantonese preferred), write, and read the Chinese language
  • Aerospace industry experience, and/or overhaul and repair environment experience

 

Preferred Qualifications:

  • Experience leading leaders
  • Managing Vision and Purpose
  • Business / Financial Acumen – including basic business accounting principles
  • Focus on Results / Bias for Action
  • Managerial Courage / Command Skills
  • Developing Direct Reports and others
  • Communication Skills / Executive Presence
  • Functional / Technical Skills
  • Knowledge of FAA, EASA, JCAB and HKCAD regulations
  • Experience with regulatory bodies
  • Experience in inventory management and control
  • Experience influencing and engaging with all levels of leadership including Executives, and external airline customers
  • Demonstrated success building high performing teams

 

Note:

  • Pre-employment checks may be required for all hires

 

Benefits:

  • 5 days work 
  • 13 months salary & Discretionary Bonus
  • Medical Coverage for dependent and child
  • Education Subsidies 
  • Friendly working environment (air-conditioning)
  • And more...

 

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. 

Apply now and be part of the team that’s redefining aerospace, every day. 

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, national origin, disability or veteran status, age or any other federally protected class

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