Assistant Manager (Sales & Marketing)

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.

The Job

• Formulate the flat takeover and handover exercises for the new residential projects, including defect inspection & initial flat cleaning.
• Supervise and manage the team members to execute operation works.
• Responsible for checking flat defects and handover to owners, monitoring defect rectification works completed on time, and ensuring the company's interests are always protected.
• Liaise with internal and external parties to coordinate handover matters.
• Follow up on customer enquiries and complaints to ensure that all customers are well served promptly, courteously and professionally.
• Follow up and manage operation works related to temporary office/sales office.
• Perform logistics, administrative and clerical support duties.
• Undertake any other duties assigned by the supervisor.

The Person

• Diploma holder or above in Property Management / Facilities Management / Building Services / Building Surveying or related disciplines
• Minimum 3 years’ of proven experience in property takeover/handover and or technical service with supervisory role
• Experience in handling large-scale residential property handover is a definite advantage.
• Dedicated to work, good communication and interpersonal skills.
• Good spoken and written English and Chinese (Cantonese and Mandarin).
• Proficient in MS Windows application, including Excel, Word, PowerPoint and Chinese word processing.
• Willing to work on irregular hours and weekends or public holidays as necessary and shift duty required..
• Candidate with less experience will be considered as Senior Customer Services Officer.

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: or send your application with full resume and reference quoted to Human Resources Manager by fax: .

You are welcome to visit our website to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.