Operations Support Supervisor

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Job Description - Operations Support Supervisor

We are looking for an Operations Support Supervisor for our wheels and brakes maintenance, repair and overall (MRO) facility, Goodrich Asia Pacific Limited, located in Tseung Kwan O, Hong Kong . This is a great opportunity to establish or advance your career in the aviation industry.

Company Background

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. We combine these innovations with responsive repair performance, product support and issue resolution for our global customers. Anytime. Any place. It's this kind of best-in-class support that has kept our customers coming back for the past 100 years. Our Hong Kong facility is one of 50 maintenance, repair and overhaul (MRO) locations across 26 countries.

 

Role Summary

We are currently seeking an experienced Operations Support Supervisor to lead our team in ensuring efficient operations, including procurement, materials management, logistics, and warehousing activities. The successful candidate will play a vital role in overseeing incoming and outgoing shipments, preparing merchandise for shipping, maintaining records, and expediting workflow. Additionally, they will lead a team, set objectives, and ensure the smooth execution of daily operations. This position is onsite (office and shop floor work environments) reporting into the site General Manager.

Primary Responsibilities

  • Analyzes production parts inventory and coordinates with US material team and local operations team on replenishment and stocking levels
  • Track critical parts, monitor daily deliveries, investigate missed commits and communicate recovery dates
  • Guides the procurement team and assists in the negotiation process for non-production materials to ensure the procurement process is executed per the standard work/processes.
  • Support the overall needs of the business while collaborating cross functionally to ensure business needs are met and pricing obtained from supply base is competitive.
  • Drive cost reductions where possible, improve our relations with existing suppliers while finding new suppliers who can meet our needs more efficiently and to identify cost reductions opportunities.
  • Oversee the efficient movement of material from receiving, or the warehouse, to production.
  • Manages material inventory, supplier integration strategies (VMI/3PL/supermarkets) and import/export controls.
  • Coordinates activities for materials and logistics problem resolution to ensure availability of materials and smooth operations.
  • Plans and maintains proper staffing levels in area of responsibility
  • Set goals, targets and career objectives for each member of the team. Monitor team member’s performance
  • Champions an environment of relentless continuous improvement; actively participates in and leads continuous improvement events and projects.
  • Ensures all production and support personnel operate in full compliance with the RTX Code of Ethics, regulatory requirements, and RTX / Collins company policies.
  • Ensures workplace is safe and free of significant hazards; and is a champion for worker safety, sustainability, and environmental stewardship.
  • Performs other duties as assigned
  • 0-10% travel required

Basic Qualifications

  • Typically requires a University Degree and a minimum of 4 years prior relevant experience with specialized knowledge of technical or operational practices or in absence of a degree, 6 years of relevant experience.
  • Experience with processes such as preparing merchandise for shipping, maintaining records, and scheduling shop loading.
  • Strong organizational skills and attention to detail.
  • Ability to lead and motivate a team to achieve goals and objectives.
  • Proficiency in SAP, Microsoft Office suite and other relevant software applications.
  • Excellent communication and interpersonal skills.

 

Preferred Qualifications

  • Previous experience in a supervisory or leadership role.
  • Knowledge of procurement and supply chain management principles.
  • Familiarity with inventory management systems and logistics software.
  • Demonstrated ability to drive process improvements and optimize workflow.
  • Flexibility to adapt to changing priorities and work in a fast-paced environment.
  • Strong problem-solving skills and ability to make decisions under pressure.

 

Benefits:

  • 5 days work 
  • 13 months salary & Discretionary Bonus
  • Medical Coverage for dependent and child
  • Education Subsidies 
  • Friendly working environment (air-conditioning)
  • And more...

If you are a motivated and dynamic individual with a passion for leading teams and optimizing operations, we encourage you to apply for this exciting opportunity. Join us in driving excellence in operations support and contributing to the success of our organization.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, national origin, disability or veteran status, age or any other federally protected class

 

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