Human Resources Officer (HR Shared Services) (1-year contract) - Urgent Position

We are looking for an organized Human Resources Officer (HR Shared Services) (1-year contract) to join our diverse team at The Hong Kong Jockey Club in null
Growing your career as a Full Time Human Resources Officer (HR Shared Services) (1-year contract) is a great opportunity to develop relevant skills.
If you are strong in teamwork, decision-making and have the right experience for the job, then apply for the position of Human Resources Officer (HR Shared Services) (1-year contract) at The Hong Kong Jockey Club today!

The Department

People and Organisational Department

HR Shared Services (HRSS) is a newly set up team in transforming end to end professional HR experience. Value added to processes and services through automation, simplification and innovation.

The job holder will have to deliver high quality shared services to all business units and employees. He/She is one of the key members to drive success in HR efficiency and effectiveness. This role is required to support and provide inputs to the following:

Contribute in standardization and simplification of process flow

Assess the effectiveness and efficiency of the existing tools on documentation and information management

Participate in improvement initiatives

Executive the daily HRSS operations

The Job

Perform with collaboration in ensuring the tasks assigned are carried out to a high standard and completed within service level agreements (SLAs) This includes but not limited to the following General administration on employee benefits with the focus on medical benefit and pension management Agents for HRSS hotline, mailbox and Chatbot Other ad hoc projects / tasks as assigned

Refer potential issues received from interacting with employees through various platforms (e.g. hotline, mailbox and Chatbot, etc.) to supervisors and resolve accordingly if needed. With guidance of supervising manager, provide perspective in the existing business processes, business rules, metrics and standard operating procedures to identify areas of improvement

Assist manager to work with key stakeholders to determine areas for optimization; develop solutions to continuously improve and streamline processes and to develop value adding enhancements

About You

Bachelor degree in Business, HR or related discipline

Minimum 2 years’ relevant experience gained from the role as a HR practitioner

Independent, proactive, self-motivated and organised

Challenge the status quo and aim for continuous improvement

Good team player and ability to work under pressure

Fluent written and spoken English and Chinese.

Good command in written and spoken English and Chinese

Terms of Employment

The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

Closing Date

Only shortlisted candidates will be notified.

Benefits of working as a Human Resources Officer (HR Shared Services) (1-year contract) in null:

● Excellent benefits
● Opportunities to grow
● Competitive salary