Sales Administrator - Perfume & Beauty (Fixed-Term Contract) - Urgent Hire

We are looking for a creative Sales Administrator - Perfume & Beauty (Fixed-Term Contract) to join our diverse team at Hermès in Hong Kong Hong Kong Island
Growing your career as a Full Time Sales Administrator - Perfume & Beauty (Fixed-Term Contract) is an amazing opportunity to develop productive skills.
If you are strong in communication, teamwork and have the right experience for the job, then apply for the position of Sales Administrator - Perfume & Beauty (Fixed-Term Contract) at Hermès today!

Act as the integrated point between our clients and the Supply Chain team in France, you would be responsible for providing all-round support on order fulfillment, forecast turnover and work as the first point of contact to clients on inquiries relating to products, order and delivery status. Responsibilities: Receive, process orders, and liaise with Supply Chain team in France * Monitor and follow up on stock availability. * Review received order versus forecasts and quota allocated. * Ensure data accuracy and alignment in the orders received i.e.
updated references ordering, prices etc * Liaise with the Customer Service Team in France to ensure timely delivery. * Liaise with Area Managers, customers and Supply Chain team in France and seek for the best alternative solution to secure turnover. Turnover follow-up versus target * Work closely with the commercial team to monitor order received and highlight any risk in achieving the target monthly landing turnover. * Maintain the non-saleable order received ratio versus saleable order received. Receive, review and process claims from clients * Process credit note request from clients relating to quality claims, short shipment, damage etc * Monitor the credit note request to comply with the Credit Note guideline. * Follow up on claims approvals for clients with refund request. * Liaise with Customer Service Team in France to issue the Credit Note Others * Work closely with Demand Planners on stock availability and newness allocation in orders. * Ensure all sales and customer records are well maintained. * Provide timely assistance to customers regarding their inquiries and issues related to products and order status. * Work collaboratively with different internal teams and escalate issues when needed. Qualification * Degree holder in Supply Chain, Logistics, Operations Management or related field * Around 3 years of working experience, related experience as a Sales administrator or Sales support position would be plus * Fluency in English, proficiency in French or Chinese is an advantage * Detail-oriented, strong analytical and interpersonal skills to effectively interact with all teams and areas of the business * Good organizational and multitasking skills, self-motivated, ability to work independently * Excellent computer and software skills, high level of proficiency in Excel * Strong data analytical and management skills A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide.
Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.
The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources.
Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Benefits of working as a Sales Administrator - Perfume & Beauty (Fixed-Term Contract) in Hong Kong Hong Kong Island:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary