Number of Applicants
:000+
Job Summary:
The Sales Coordinator is responsible for providing administration and coordination to support the Business Solutions & Events (BS&E) sales team. Assisting sales team in maintaining and organizing an extensive sales activity tracking system with updated guest data, reservation information and database management.
Responsibilities:
Handle BS&E duty hotline and website inquiries, answer guest inquiries and check availability. Assist sales team in preparing business proposal, agreement, or redemption letters.
Coordinate booking fulfillment logistics with Event Services team and relevant LOBs. Require communications with relevant LOBs and customers.
Provide sales administrative and activities support for BS&E sales team. Provide backend sales and coordination support to BS&E sales team.
Generate financial reports of various sales related figures and charts for management. Assist senior BS&E sales director to manage sales budget records.
Assist sales team in maintaining extensive accounts and customer data for CRM and prepare weekly sales forecast report. Handle Delphi system related changes and updates.
Maintain sales material inventory levels at all the times and organize an extensive filing system with updated information.
Attend sales-related meetings and prepare meeting minutes.
Requirements:
Bachelor degree in related discipline preferably in Hotel or Event Management, with at least 1 year of experience in hotel or F&B industry
Knowledgeable in MICE and catering industry business
Understanding on Disney Park & Resorts guidelines and policy
Knowledge of Disney Entertainment Event Production standards & operations is desired
Good working knowledge and proficiency in operation system reports generation (Opera, Delphi, ATS and is required
Able to work independently and under pressure
Good organization skills and ability in handling multi-tasks
Literate in PC applications including MS Word, Excel, PowerPoint and Chinese typing
Good communication skills with spoken and written English, Cantonese, and Putonghua
HKProfessional
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