Senior Marketing Executive, Global Merchant & Network Services - Hiring Now

We are on the lookout for an energetic Senior Marketing Executive, Global Merchant & Network Services to join our awesome team at American Express in Hong Kong Hong Kong Island
Growing your career as a Full Time Senior Marketing Executive, Global Merchant & Network Services is a fantastic opportunity to develop excellent skills.
If you are strong in decision-making, leadership and have the right initiative for the job, then apply for the position of Senior Marketing Executive, Global Merchant & Network Services at American Express today!

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for managing and executing Hong Kong network wide marketing campaigns with key focus on medium to large scale merchants, merchant communications, card acceptance coverage promotion and marketing capability implementation.

Manage end-to-end execution of marketing platforms / campaigns including result tracking and evaluation to drive positive impact on merchant activation, engagement and satisfaction

Work collaboratively with Manager, Agencies and Key Stakeholders to deliver initiatives that drive Cardmember usage and spend at participating merchants

Ensure all marketing programs are compliant and aligned with focus areas and corporate branding and marketing guidelines

Drive marketing capability / process implementation to enhance customer experience, increase marketing and operating efficiencies

Implement B2B merchant communication initiatives to demonstrate values to Amex merchants and reinforce merchant satisfaction

Promote Amex card acceptance coverage to Cardmembers

Support in marketing budget management to ensure effective and efficient utilization

Minimum Qualifications

Passionate and result-oriented marketer with growth mindset.

Excellent command of written and spoken English and Chinese (primarily Cantonese with some Mandarin).

University degree in Business, Marketing or Communications.

Minimum 3 years Marketing experience (ideally campaign execution across a variety of channels including online, email, direct mail and social media).

Ability to fully own and execute projects from concept to launch.

Strong project management experience including proven ability to deliver initiatives end-to-end and under tight timelines; Expertise in handling multiple projects simultaneous.

Good communication skills and the ability to communicate credibly with internal and external partners and colleagues.

Solid data analytical and problem solving abilities.

Solid PC skills – PowerPoint, Word, and Excel.

Preferred Qualifications

Experience in budget management 

Experience in partnership marketing

Experience in digital and social media marketing

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries 

Bonus incentives 

Support for financial-well-being and retirement 

Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

Generous paid parental leave policies (depending on your location) 

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

Free and confidential counseling support through our Healthy Minds program 

Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Benefits of working as a Senior Marketing Executive, Global Merchant & Network Services in Hong Kong Hong Kong Island:

● Excellent benefits
● Advancement opportunities
● Competitive salary