We are looking for a resourceful Senior Post-Sales Client Experience Coordinator. to join our all-star team at Sotheby’s in null Growing your career as a Full Time Senior Post-Sales Client Experience Coordinator. is a terrific opportunity to develop useful skills. If you are strong in cooperation, adaptability and have the right personality for the job, then apply for the position of Senior Post-Sales Client Experience Coordinator. at Sotheby’s today!
ABOUT SOTHEBY'SEstablished in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations. Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others. Responsibilities include but are not limited to: Supporting the Post Sale Manager to ‘close the sale’ by facilitating and processing post sale transactions, including but not limited to invoicing, payments, post auction sales and seller property returnsIssuing timely and accurate client communications on behalf of the Postsale Client Experience ManagerWorking on shipping quotes and shipments, and arrange collections from warehouseWorking with the Specialist departments to action and follow up on shipping and collection recommendations for unsold propertyEnsuring financial transactions comply with corporate governancePartnering with other business areas, to respond to client inquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfactionFacilitating temporary releases of purchases for 3rd party servicesResponding to general client inquiries e.g., general correspondence, phone enquiries, letters etc.Participating in project work as requestedAssist PSM to manage the timely release of property to support inventory control Qualifications: Degree in business administration or equivalent field preferred3 to 5 years’ experience in business administration and/or client serviceExceptional client service skills including strong verbal and written communication skillsCompetencies in legal, finance and/or project managementOperationally minded with an appetite for technologyAbility to multi-task, prioritize and manage challenging deadlinesCreative problem solver with ability to act quickly and effectively under pressureHighly organized and detail orientedSelf-motivated, enthusiastic, and able to work both independently and as part of a teamStrong knowledge of Microsoft Office – prior experience with SAP or other Sotheby’s systems is preferableFluency in English, Cantonese, and Mandarin essential. Must be able to read and write Traditional Chinese To view our Candidate Privacy Notice for the US, please click here.To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
Benefits of working as a Senior Post-Sales Client Experience Coordinator. in null:
● Excellent benefits ● Opportunities to grow ● Attractive package
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