Senior Sales Planning and Operations Manager - Immediate Start

We are on the lookout for an organized Senior Sales Planning and Operations Manager to join our growing team at Dyson in null
Growing your career as a Full Time Senior Sales Planning and Operations Manager is a fantastic opportunity to develop relevant skills.
If you are strong in creativity, decision-making and have the right personality for the job, then apply for the position of Senior Sales Planning and Operations Manager at Dyson today!

Build high quality sales plan and lead business planning process

Lead Key Account Managers on annual budget planning and monthly rolling forecast to redefine sales assumptions and strategies

Build up the NPD roll-out planning such as number of stores, allocation of products, conversion plan, etc. by leading retail marketing and key account managers

Lead evolving data and reporting foundation to provide measurement and insight for better decision making

Cooperate with supply chain team to make sure supply sufficiency in line with volumes forecast

Develop a full annual promotion plan (by month, channels and SKUs, etc) with retail marketing with key accounts managers.

Develop promotion analysis framework as required for tracking purposes plus ROI tracking on promotion investment

Align pricing promotion with finance and marketing and measure efficiency of pricing promotion

Provide valuable and various sales analysis for management team and sales team

Drive operations excellence

Create, define and refine operational processes for the various Direct touch points; in partnership with key stakeholders roll out the SOP to ensure that operations and long-term developments are seamlessly integrated and shared across all functions

Be accountable for any ad-hoc system and operational issues across Direct channels; able to lead and identify the right stakeholders to resolve the issues and minimize impact to owners

Lead the order fulfilment process to 3rd Party Retailers and Corp. Sales/ Gifting channels customers including (but not limited to) order processing, stock replenishment, sales order tracking, stock reporting and any related financial and logistic arrangement arises

Perfect In-store Execution

As key conduit between Group Retail, COE and Local markets on all things retail and events.

Lead implementations of all locally relevant global retail programs to deliver premium in-store brand experience and drive conversion.

Undertake regular store visits to understand the in-store environment and competitor activity, observe shoppers and connect with Retail staff for key learning and to ensure effective execution of stands and fixtures in store.

Attend key distributor, retailer, and landlord meetings to present and influence the direct and 3rd party controlled in store space strategy.

Undertake research to understand how shoppers research the category, the triggers, and barriers for purchase and translate into impactful business actions.

Lead in-store audits to monitor distributors/retailers’ executions, ultimately to maintain the perfect in-store quality post launch for constant improvement.

Stay abreast on news on emerging technologies in merchandising. Identify trends that will lead to understanding consumer needs, how consumers shop, and ultimately buy (SEE, THINK, DO, CARE Funnel).

Communicate and roll out the most effective activities as best practice to Group (UK), COE (SG) and Greater China region (SH).

NPD Retail Launch Strategy

Own Delivery and communication of in-store NPD brand strategy and plans with close partnering with Business Development/Sales teams and Brand Managers. Gain buy-in for implementation.

Maximize new product launch impact within category in-store and create theatrical demo experience to inspire and convert consumers.

Lead the development and implementation of fixtures, merchandising and evaluation of retailer specific initiatives.

Liaise with Brand Managers to ensure that all communication initiatives are ‘on brand’ and consistent across the marketing mix.

Ensure the shopper experience for Dyson products surpasses the competitions and exceed brand promise.

Channel Development Strategy and Execution

Own and build on relationship with 3 Party Retailers and Landlords to implement retail strategy for 3 Party Retail and Direct Retail presence and experience.

Partner with Business Development/Sales team to co-author channel strategy and identify key building blocks and annual KPIs for conversion.

Develop a 12-month activity calendar covering NPDs, channel expansion, promotions, fixture upgrades, merchandising roll out and tailored activities to drive business.

Attend distributor/retailer meetings to ensure that accountability for instore activities is clear and that all activities are delivered within budget and on time.

Own all retail marketing information communications to business development / sales / distributors / landlord and retailer’s teams.

Own and drive quantification of channel/in-store activities.

Adopt a test/learn/refine approach to trialling new activities to further the business – agreeing success criteria upfront.

Work closely with financial analyst to conduct appraisals of instore activities across all channels.

Events Designs and Rollout

Develop the annual strategy and calendar plans for local events.

Oversee management of events budget to delivery of high-quality events.

Oversee team delivery of key Dyson events across consumer events, exhibitions/trade shows, retail events, roadshows and corporate partnership events.

Ensure team works effectively with the global team to obtain key assets and approvals (where relevant).

With all events – ensure the look and feel is on brand and consistent.

Ensure team delivery of the event calendar and budget. 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Benefits of working as a Senior Sales Planning and Operations Manager in null:

● Learning opportunities
● Advancement opportunities
● Advantageous package