A Leading Insurer- Administration Officer (17k max)

The Company

A Leading Insurer

The Role

Key Accountabilities

• Document Digitization: Prepare, scan, and upload high volumes of insurance documents (new business applications, medical reports, and claims) into the internal Document Management System (DMS).
• Quality Control: Perform meticulous "eye-balling" checks to ensure scanned images are legible, complete, and meet company clarity standards.
• Indexing & Categorization: Accurately tag and categorize digital files with correct policy numbers and document codes to ensure easy retrieval by Underwriting and Claims teams.
• Data Integrity: Ensure data entry associated with scanned documents is 100% accurate, maintaining the "Source of Truth" for customer records.
• Physical Records Management: Organize and manage the temporary storage and eventual secure disposal or archiving of physical papers in accordance with data retention policies.
• Workflow Collaboration: Coordinate with various departments to prioritize urgent scans, ensuring strict Turnaround Times (TAT) are met for customer requests.

Your Profile

Requirements

• Good communication, Interpersonal and Customer Service skills
• Fluent Chinese, English and Putonghua in written and speaking
• Proficient in PC skills, including Microsoft Word, Excel and PowerPoint

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference Number: 67010-0013420384

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