Abercrombie & Fitch + Hollister - Key Holder, Hong Kong

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities. 

A Full-Time Key Holder helps drive the business through leadership and is actively involved in ensuring a differentiated customer experience. Key Holders should be assertive, analytical and trustworthy as a leader of a multi-million dollar business. They utilize applied learning to evolve as a business leader and improve store results. The Key Holder leads a team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do.

What You’ll Do

Training and Development
Customer Experience
Communication
Store Presentation and Sales Floor Supervision
Asset Protection
Policies and Procedures Adherence

What it Takes

At Least One Year of Customer Service Experience
Work Ethic
Assertiveness
Applied Learning
Attention to Detail
Analytical Skills
Adaptability / Flexibility
Multi-Tasking
Stress Tolerance

What You’ll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Additional 13th month bonus
Monthly Sale Incentive Bonus Program
Generous paid time off
Paid Volunteer Day per Year, allowing you to give back to your community Staff
Merchandise Discount in all brands
Medical and Dental Insurance
Leadership Training and Development
Opportunities for Career Advancement


The starting rate for this position is HK$112.00 per hour (i.e., the recruiting pay range for this position is HK$112.00 - HK$112.00 per hour). The starting rate and range may be modified in the future.

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Why Us

Abercrombie & Fitch Co. Named to the 2021 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work®
We provide you an access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group…etc
A Global Team of People Who'll Celebrate you for Being YOU
Our culture is inclusive, warm and authentic
We value individual differences
We inspire, support and encourage you to be the best they can
We provide you an Always Forward journey
We believe Diversity and Inclusion are the keys to the company’s success
We put the customer at the center of everything we do
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer