Accounts Receivable Collections Specialist

KEY TASKS & RESPONSIBILITIES

• Closely follow-up with direct customers and distributors in Hong Kong and Asia Pacific Region (outside Australia, China, and Japan) by all ways on overdue payments and ensure prompt payment

• Obtain feedback from customers and distributors regarding their payment status

• Collaborate with Customer Care Team  to ensure accurate billing and effective collections

• Ensure proper application of cash settlement accuracy of individual accounts

• Review billing accuracy and ensure compliance with company policy

• Prepare weekly aging analysis report for the Management for review of customers’ payment status

• Maintain good contact and working relationships with customers and distributors

• Perform ad hoc tasks as assigned

SKILLS & QUALIFICATIONS

• Higher Diploma in Accounting, Business Administration or related discipline 

• 3 years of experience in accounts receivable or cash collection 

• Experience in the Finance ERP system and/or CRM (e.g., Salesforce.com) is an advantage

• Hands-on mentality with a strong sense of responsibility and attention to detail

• Good team player and able to work independently

• Willing to take the initiative with a positive attitude

• Strong interpersonal skills and able to communicate and work with people at different levels

• Highly proficient in computer skills such as Microsoft Excel, Word and PowerPoint

• Proficient in written and spoken English and Chinese (Cantonese)