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AI Solution Specialist

Job Description - AI Solution Specialist


20/F, One Kowloon, 1 Wang Yuen Street, Kowloon Bay, Hong Kong


 


http://www.ricoh.com.hk


 


Ricoh Hong Kong Limited (RHK) is a leading information and communications technology (ICT) provider specializing in document consultancy and IT services. The company is a subsidiary of Ricoh Company Ltd headquartered in Japan. 


 


Established over 50 years, RHK provides professional consultancy, IT and document solutions to customers through a wide range of products including multifunction document systems, laser printers, projectors and unified communication systems. We are the No. 1 market leader in digital multifunction systems for 20 years in HK.


 


RHK is committed to create customer value by offering top quality professional services. This includes Managed Document Services, Production Printing, Document Process Outsourcing as well as Managed IT Services. Our aim is to help companies optimize resources, streamline business workflow and to improve office efficiency.


 


We are now inviting bright candidates to join our teams.


Responsibilities


  • Develop technical solutions and collaborate with sales team to understand customer requirements

  • Develop and deliver technical proposals and proof of concepts (PoCs)

  • Conducting investigations to identify AI application opportunities

  • Develop AI agents using LLMs, focusing on prompt engineering and RAG (Retrieval-Augmented Generation) techniques

  • Translate technical R&D findings into innovative prototypes

  • Provide data-driven insights to refine RAG OCR solutions

  • Analyze workflows to design AI-driven enhancements

Requirements


  • Degree in Computer Science, AI, Engineering or related fields

  • 2+ years in business analysis with a tech focus

  • Knowledge of LLM, RAG or chatbot

  • Experience with system integration will be an advantage

  • Excellent presentation and interpersonal skills


We offer 5-day work, attractive remuneration and benefits package to the right candidate.


 


Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources and Facilities Services, Ricoh Hong Kong Limited, by online application.


 


Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise. 


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About the Company

Ricoh

Ricoh improves workplaces using innovative technologies & services enabling individuals to work smarter.

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