AI Value Enablement Lead

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Strategic Planning & Roadmap Development

• Develop and maintain a comprehensive AI roadmap aligned with Sun Life Hong Kong's business strategy and priorities
• Identify, evaluate, and prioritize AI opportunities across different business units and functions
• Define clear success metric and OKRs for AI initiatives to measure business impact and ROI
• Stay current with AI trends, technologies, and best practices within the Finance and Insurance industry to inform strategic direction

Stakeholder Management & Business Partnership

• Partner with Business owners and Portfolio POs across the organization to understand pain points and identify AI-driven solutions

Accountability, Ownership & Delivery

• Own the pipeline / backlog for AI initiatives, ensuring prioritization reflects business value and strategic alignment
• Define clear requirements, user stories, and acceptance criteria for AI products and features
• Work closely with data scientists, ML engineers, and developers to ensure successful delivery of AI solutions
• Conduct regular sprint reviews and stakeholder demos to gather feedback and iterate on solutions

Governance & Risk Management

• Ensure AI initiatives comply with regulatory requirements, data privacy standards, and ethical AI principles
• Collaborate with risk, compliance, and legal teams to establish appropriate governance frameworks
• Monitor and mitigate risks associated with AI implementations, including bias, fairness, and transparency concerns
• Establish quality standards and validation processes for AI models and solutions
• Translate complex technical AI concepts into business value propositions for senior stakeholders
• Build and maintain strong relationships with cross-functional teams including Digital, IT, Data, operations, Regional Office and Corporate stakeholders.
• Present AI initiatives, progress updates, and recommendations to senior leadership and steering committees

Job Category:
Product Owner

Posting End Date:
30/03/2026