Application Support Engineer Electronic Trading

We are looking for an Application Support Engineer to join a leading financial institution's electronic trading desk in Hong Kong. The team maintains equities & derivatives trading platforms used by traders across APAC markets. In this role, you will maintain the stability, performance, and reliability of mission-critical trading systems.

1. Maintain trading applications for Equities & Derivatives Trading/Pricing (Stocks, ETF, Warrants, Options & Futures) across APAC markets on Linux platform
2. Assist traders directly – troubleshoot and diagnose functional and technical issues in the production environment
3. Track daily production problems and user requests; drive timely resolution and clear communication to the client; escalate bugs to local / overseas development teams
4. Drive business-initiated or exchange-driven projects
5. Run system Quality Assurance testing; deploy or upgrade mission-critical trading applications and systems
6. Monitor system performance and operation; diagnose and resolve problems
7. Follow ITIL Application Support methodology for incident escalation and system change management
8. Write system and process documentation
9. Cover morning / lunch shift duty, weekend and holiday work as per rotation

1. University degree with IT Major
2. Minimum 1–2 years of experience in trading support
3. Strong business knowledge of cash and derivatives products and market rules
4. Experience with system monitoring
5. Strong technical / scripting knowledge in Linux/Unix environment
6. Proficiency in Python on Linux and Windows
7. Batch processing systems (preferred)
8. Knowledge of Equities Derivatives pricing methods (preferred)
9. Self-starter, results-driven
10. Strong analytical and decision-making skills
11. Ability to innovate
12. Strong team collaboration
13. Excellent interpersonal and communication skills
14. Fluent in English