Application Support - Investment Bank / Equity / 45k to 65k

Application Support - Investment Bank / Global Markets / 45k to 65k

I'm currently helping our client seeking a candidate with Application Support experience to join the team in HK.

Key Responsibilities

• Production Support & Incident Management: Provide L1/L2 support for trading applications, managing incident resolution, and performing root cause analysis (RCA).
• Monitoring & Reliability: Perform daily health checks and monitor system performance to ensure high availability.
• Release Management: Deploy applications and manage release processes, including testing and validation (regression testing).
• Stakeholder Management: Collaborate with Front Office, traders, DevOps, and developers to resolve issues and improve user experience.

Required Technical Skills

• Operating Systems: Strong proficiency in Linux/Unix environments.
• Databases: Strong SQL skills for data analysis and troubleshooting.
• Monitoring Tools: Experience with tools like Geneos, Grafana, or similar.
• Infrastructure: Familiarity with CI/CD tools, Kubernetes, or containerization is often required for modern SRE roles.

Experience and Qualifications

• Experience: Requires 2-5 years of experience in application support or SRE within a financial institution.
• Domain Knowledge: Familiarity with front-office trading products (Equity, FX, Interest Rates, Derivatives).
• Communication: Strong English communication skills for collaborating with global teams.

Please reach out to German Cham at [email protected] for more information.

Application Support - Investment Bank / Global Markets / 45k to 65k