Assistant CRM Manager (A sizeable corporation, 5 days)

Established in 1997, Delken Group Limited is one of the most renounceable consulting companies in Hong Kong offering fully-fledged recruitment, payroll and human resource outsourcing management services for all major industries including banking and financial services, accounting and auditing, sales and marketing, procurement, supply chain, information technology, administrative, merchandising, as well as technical and engineering.

Our client is a well-known Financial Institution, they are currently seeking for an Assistant CRM Manager to join their team. Responsibilities:

• Maintain membership operations and overall membership service to ensure strictly follow company policy and guideline
• Prepare reports to enhance the effectiveness of membership operations and conduct member analytics for marketing activities
• Carry out daily operations of the premises and provide administrative support to membership services
• Handle customers' enquiries and support marketing activities
• Liaise with service provider and internal departments to ensure quality services are provided
• Other ad hoc duties and tasks assigned from supervisor

Requirements:

• University graduate with degree preferably in business administration, statistics, marketing related discipline
• Minimum 4 years experience in marketing analysis / business intelligence in banking, financial institutions, hospitality industry preferred
• Knowledge on CRM is an advantage
• Strong analytical, communication and problem solving skills
• Mature, self-motivated and eager to learn with positive attitude
• Detail-minded and able to work independently; Excellent written and spoken English, Chinese (including Putonghua)
• Hands on experience in MS Excel, Word and Powerpoint

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to us. For more jobs, please visit our website:  . (All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)