Assistant Data Analytics and CRM Manager

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

We are currently looking for a highly skilled professional to join our department as Assistant Data Analytics and CRM Manager .

Principal Responsibilities:

• Develop and configure digital content across various platforms, such as email, SMS, MMS, Push Notifications, WhatsApp;
• Utilize workflow management systems to collaborate with various stakeholders to ensure content is delivered on time and meets specific requirements;
• Coordinate with cross-functional teams (IT, decisioning) to align project objectives, expectations, and deliverables;
• Conduct testing and reviews prior system launching to ensure compatibility and performance;
• Create reports on project status, including challenges and success, to communicate with stakeholders;
• Leverage insights gained form data to suggest enhancements or innovations in content strategies and project workflows.

Requirements:

• Bachelor's degree in Digital Media, Data and Information Management, Computer Science or related field;
• Minimum 2 years' retail banking experience in digital messaging, data analytics or project coordination;
• Detail-oriented and strong emphasis on quality and accuracy;
• Strong focus on simplicity over complexity when communicating and translating briefs into technical specification;
• Extremely client-oriented, with a positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure;
• Strong knowledge and experience of digital technologies is preferred, such as SFMC, AEM, HTML5, CSS

RBW
www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited