Assistant Information Technology Manager (Project Management Office)

OFFICE OF INFORMATION TECHNOLOGY

Assistant Information Technology Manager (Project Management Office) (23240717)

Considering the number and breadth of new IT initiatives along the digital transformation journey, the Office of Information Technology (ITO) has recently established a Project Management Office (PMO) to provide governance on a wide spectrum of projects being managed or implemented by ITO. The mission of the function is to comprehensively track progress and provide support to key stakeholders across ITO’s portfolio of strategic projects.

Position Highlights:

The position will play a key role in operating, and enhancing ITO’s PMO function, and will:

• Play a key role in establishing ITO’s PMO function; manage, operate, and continuously improve the function on a go-forward basis;
• Report to the Senior Manager, PMO, who leads the entire PMO organisation including PMO consultants from external parties; and
• Lead or oversight the entire life cycle of software development projects, infrastructure projects, including project management, user requirements collection, functional requirements specification, system design review, test approach & planning review, deployment preparation, rollout execution, and post implementation review.

Responsibilities:

• Track against ITO KPIs and other constraints to meet the yearly performance goals;
• Ensure risks are effectively captured and managed within the Strategic Planning section, aligned with HKBU audit requirements;
• Engage with the day-to-day operational activities in the PMO and may be required to take the role of Project Manager for leading projects;
• Coordinate and run portfolio governance meetings and provide insight that drives action;
• Ensure the IT portfolio actions log relating to corrective action plans for “At risk” projects is visible and being addressed by the appropriate individuals;
• Provide coaching and guidance to junior project managers and act as a subject matter expert for project management best-practice, IT portfolio methods, processes, tools, templates and standards;
• Oversee the project lifecycle “gate” process and undertake project schedule and documentation reviews to ensure key deliverables are at the appropriate standard. Hold project managers to account for the quality of their deliverables;
• Conduct project audits and checkpoint assessments to ensure projects are structured and managed appropriately to successfully manage the risk of not delivering in time, cost and quality;
• Facilitate Lessons Learned workshops as part of the organisational continuous improvement role of the PMO;
• Identify and report deviations from baseline and trigger exception reports and escalations; and
• Perform ad hoc assignments and responsibilities requested by supervisor.

Requirements:

• A bachelor’s degree in information technology or engineering or related discipline;
• PMP certified is preferred;
• At least 5 years of experience in roles within an IT Portfolio Management Office, preferably managing and transforming the function;
• Minimum 3 years of direct, first-hand experience managing projects at a level to be confident instructing and guiding project managers and advising on project planning & estimating, tracking & control, schedule, communication, governance, and reporting;
• Solid understanding of the typical IT project lifecycle and grasp of various methodologies and approaches, e.g. waterfall, Agile;
• Experience in consulting working practices and engagement; proactively delivering change by understanding problems, building consensus around desired outcomes, priorities, and challenges, and bringing stakeholders on the journey;
• Ability to communicate effectively across all levels of an organisation to encourage people into adopting new ways of working to improve service delivery;
• Knowledge of MS Office; and
• Good command written and verbal communication skills, proficiency in Putonghua is an advantage.

Shortlisted candidates will be invited to sit for a written test. 

The initial appointment will be made on a fixed-term contract of two years.Re-appointment thereafter is subject to performance review and mutual agreement. 

Salary will be commensurate with qualifications and experience. 

Application Procedure: 

Applicants are invited to submit their applications at the HKBU e-Recruitment System.Those who are not invited for interview 8 weeks after submission of application may consider their applications unsuccessful.Details of the University’s Personal Information Collection Statement can be found at

The University reserves the right not to make an appointment for the post advertised, and the appointment will be made according to the terms and conditions applicable at the time of offer. 

Review of applications is ongoing until the position is filled.