Assistant, Loans & Credit Operations (Vehicle Finance)

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

Support Dah Sing Bank's Vehicle Finance operations by managing customer servicing and loan processing. This role requires sound communication skills and a focus on delivering efficient, customer-centric solutions.

Key Responsibilities

• Coordinate vehicle license and insurance renewals with hirers, dealers, insurance agents, and customers
• Provide customer service by handling inquiries via the telephone hotline and resolving queries promptly
• Assist with the processing of Vehicle Finance loan creations and disbursements
• Perform account updates and ensure accurate system maintenance
• Undertake ad hoc assignments as directed by supervisors or managers

Requirements

• Minimum qualification: Matriculation or higher
• At least 1 years of experience in bank operations, with preference for candidates with exposure to loan operations
• Fundamental knowledge of banking products and accounting principles
• Holders of the Certified Banker qualification (or equivalent) will be given priority

(Candidate with more experience will be considered as Senior Assistant)

Please note that only shortlisted candidates will be notified.