Assistant Manager, Customer Growth and Commercialisation

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Customer Growth and Commercialisation.

You will play a key supporting role in delivering impactful insurance product offerings. Your responsibilities will include:

In this role you will:

• Assist in Insurance Product Offer Management:
  • Prepare insurance product discount offer proposals and frontline communications tailored to meet diverse customer needs for different distribution channels.
  • Coordinate the development of offer terms and conditions ensuring compliance with regulatory requirements.
  • Create and set up product discount codes in the system, ensuring accuracy and functionality.
  • Conduct thorough user acceptance tests to validate the effectiveness and reliability of discount codes.
• Support Product Cross-Over Campaigns:
  • Implement innovative product discount and cross-over offers to enhance customer value and drive sales.
  • Collaborate with various product teams to ensure seamless integration and execution of cross-over campaigns.
  • Support the analysis of campaign performance using data insights to ensure effectiveness
• Prepare Competitive Analyses:
  • Conduct regular and thorough analyses of product promotions and offerings to maintain a competitive edge in the market.
  • Provide insights and recommendations based on competitive analysis to inform strategic decision-making.
• Support Budget Management:
  • Coordinate the department's budget, ensuring efficient allocation and management of resources.
  • Monitor and track expenditures to ensure adherence to budgetary constraints and financial goals.

To be successful you will need:

• Bachelor's degree in Business Studies, Finance, Accounting, Statistics or a related discipline.
• Prior experience in the insurance industry preferred.
• Strong numerical and detail-oriented skills, with the ability to analyze and interpret data accurately.
• Demonstrated strong communication, interpersonal, analytical, and problem-solving skills.
• Commitment to putting the customer at the heart of all development and implementation activities.
• Proficiency in both English and Chinese.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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