Assistant Manager - General Banking Service, Customer Service

Salary :

$30,000 - 420,000 monthly

Company : Michael Page

Job Type : Full Time

Hong Kong

Job Description - Assistant Manager - General Banking Service, Customer Service

Leading banking group
Provide excellent client services for corporate/ FI clients

About Our Client

This opportunity is with a well-established organization within the financial services industry. The company operates on a large scale, offering comprehensive banking and financial solutions, and is committed to delivering high-quality service to its customers.

Job Description

Managing day-to-day operations in general banking services to ensure smooth and efficient workflows.
Providing exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
Overseeing and improving operational processes to enhance customer satisfaction and service quality.
Collaborating with internal teams to ensure compliance with regulatory requirements and company policies.
Monitoring and analyzing service metrics to identify areas for improvement and implement solutions.
Training and mentoring team members to maintain high service standards.
Supporting the implementation of new banking products and services to meet customer needs.
Building and maintaining strong relationships with customers to promote loyalty and trust.

The Successful Applicant

A strong understanding of general banking operations and customer service principles.
Excellent communication and interpersonal skills to interact effectively with customers and team members.
Proven problem-solving abilities to address customer concerns and operational challenges.
Familiarity with compliance and regulatory standards in the financial services industry.
The ability to work collaboratively in a fast-paced environment.

What's on Offer

Competitive annual compensation package
Permanent role with opportunities for professional growth and career advancement.
A collaborative and supportive company culture in the financial services industry.

Original job Assistant Manager - General Banking Service, Customer Service posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Assistant Manager Jobs in Hong Kong

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Assistant Manager - General Banking Service, Customer Service

Job Description - Assistant Manager - General Banking Service, Customer Service

Similar Assistant Manager Jobs in Hong Kong

Mobile Apps