Assistant Manager, Investor Services

Assistant Manager, Investor Services
Hong Kong
Monday - Friday, 9.00am - 6.00pm 
Hybrid

Some of the things you’ll be doing:

• Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information
• Prepares investor KYC pack and update the checklist/system
• Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
• Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines
• Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches
• Maintains and updates investor register and static data in system
• Prepares and issues investor statements, contract notes and manages distributions/dividends 
• Review and approve payments and settlements
• Act as the key contact with clients and investors on routine transaction and KYC related matters
• Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
• Collaborates with other teams to understand client needs and provide solutions
• Participates in ad hoc projects assigned by your supervisor

What technical skills, experience, and qualifications do you need?

• Degree holder in Business Administration or related discipline
• Minimum 5 years investor services experience
• Candidates with less experience will be considered for a more junior role
• With Know Your Customer ("KYC") or Transfer Agency background is required
• Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
• Excellent in both written and spoken English and Chinese, with conversational Mandarin
• Independent, multi-tasking, meticulous, pro-active, attentive to details, self-motivated
• Able to adapt in new challenges and with excellent communication skills
• Mature and stable, be willing to work under pressure