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Assistant Manager / Manager, Remittance & Settlement

Job Description - Assistant Manager / Manager, Remittance & Settlement

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

You will be responsible for managing daily operations of inward and outward remittance processing.

Responsibilities:
  • Check and approve outward remittance transactions submitted via various channels within required service standard
  • Check and approve inward remittance transactions for CHATS and SWIFT payments within required service standard
  • Check AML screening result for determining AML true hits or false hits under AML control procedure
  • Coordinate with branches and departments in resolving daily operational issues
  • Handle telephone enquiries by customers, RBD, CBD, PBD and any internal departments
  • Liaise with clients for problem solving if any
  • Prepare daily and monthly reporting in relation to AML issues and case incidents
  • Report irregularities to supervisors and Department Head timely
  • Assist managers in process improvement / re-engineering of current work flow
  • Assist managers to ensure good communication and high team work spirits within department
  • Assist to provide training and coaching to subordinates
  • Perform other duties assigned by managers or Department Head from time to time
  • Participate in user acceptance tests or system enhancement projects in relation to Remittance
  • Perform administrative works and regular or ad hoc reporting timely for department head
  • Perform procedure manual update by reflecting update operations and procedures from time to time
Requirements:
  • Degree holder in Banking / Business Administration / Finance/ Management
  • At least 5 years relevant experience in Banking industry or financial institution, with supervisory experience is preferred
  • Strong communication, interpersonal, people management and analytical skills
  • Mature and able to work independently and under pressure
  • Innovative and self-initiative
  • Good command of spoken and written English and Chinese
Please note that only shortlisted candidates will be notified.

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