Assistant Manager, Medical Services

We are currently seeking a high calibre professional to join our team as an Assistant Manager, Medical Services.

In this role you will:

• Strategic Leadership: Develop healthcare resources and implement strategic experiences that align with business goals and meet customer needs.
• Market Intelligence and Health Value-Adding Services Strategy: Utilize existing marketing intelligence and innovative healthcare solutions to enhance overall value-added services. Oversee the creation and implementation of strategic plans for the Health Business, focusing on market entry, product innovation, digital transformation, and customer engagement strategies.
• Health and Wellness Centre: Lead, manage, and mentor a team of medical professionals and operators, cultivating a collaborative and customer-centric environment that drives excellence in patient care and business operational success.
• Healthcare Partnership: Establishing healthcare partnerships that involves identifying and collaborating with various partners for market-leading offerings to align with strategic goal and enhance overall customer experience. Also to evaluate and monitor potential third party and/or corporate governance risks by analyzing internal and external factors that impact legal and regulatory compliance, business operation, decision-making processes, and organizational reputation, while also formulating effective mitigation strategies.
• Stakeholder Management: Collaborate with product development, distribution, customer development, marketing, corporate communication, risk stewards, and other stakeholders to integrate and deliver solutions.
• Team Management: Lead, manage, and mentor a team of medical professionals and operators, cultivating a collaborative and customer-centric environment that drives excellence in patient care and business operational success.

To be successful you will:

• Bachelor's degree in healthcare management, Business Administration, or other related field
• Prior years of experience in healthcare strategy, partnership and project management
• Experience in health insurance and regulatory landscape
• Strong knowledge with the insurance industry and healthcare market trends
• Strong analytical and problem-solving skills to assess data, identify trends and develop strategic recommendation
• Experience in projects management, including planning, execution, and monitoring to ensure alignment with strategic goals.
• Responsible for overseeing partnership agreements and contracts, ensuring they align with established objectives and guidelines.
• Develop value-added services to enhance a business's competitive edge and improve the customer journey experience
• Incorporating innovative technologies, such as wearables or AI, to enhance patient monitoring and engagement.

Opening up a world of opportunity
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

https://www.youtube.com/embed/8sYKfgJDFHI?si=Kj4GNuVqIiG52cj_