Assistant Manager, Merchant Relationship

About Dah Sing Group
The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.
Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent, but alike in the capacity for growth. Our task is to shape a culture that creates a sense of pride in achieving something beyond just a job, and an environment where you can be your true and authentic self, like at home.

In this role, you are responsible for growing the Bank merchant portfolio through effective business and cross-selling strategies to deliver business results in terms of net merchant customer growth, fee income and partnership development.

Main Responsibilities:

• Solicit new merchants to use the Bank's Merchant Payment Acceptance and Installment Plan Service.
• Provide quality account management, fostering close collaboration and execution across all stages of the partnership lifecycle (i.e., negotiation, subscriber acquisition, engagement/retention etc.).
• Explore and develop new business opportunities with different partners and payment vendors.
• Cross-sell the Bank's other products and services including but not limited to SME banking account, Merchant Receivable loan, credit card to merchants to increase overall revenue for the bank.
• Collect market intelligence and propose improvement on team strategy.
• Work closely with Card Marketing Team on carrying-out merchant promotion program.

To meet the challenge, you should have the following qualifications and attributes:

• University graduate with minimum 2 years' relevant experience or secondary education with 5 years' relevant experience
• Self-motivated, sales driven and client focused
• Excellent merchant network connection
• Good knowledge of card payment acceptance flows and related policy/regulatory requirements as set by the card associations/the authorities
• PC literate with good knowledge of Microsoft Office
• Good command of both written and spoken English and Chinese

Please note that only shortlisted candidates will be notified.