Assistant Manager - Sales Support

About the company

A life insurance is expending their business and provide more customer service. For the ongoing growth and adaptation to market demands, the company is seeking an Assistant Manager for the Sales Support team.

About the role

As an Assistant Manager - Sales Support, you will play a vital role in supporting the sales team, handling cases and communicated with various stakeholders.
Responsibilities

• Oversee the seamless processing of case submissions by verifying document accuracy, ensuring completeness, and managing the workflow from initial submission to policy issuance.
• Act as the primary point of contact between the sales platform and underwriters; communicate complex underwriting requirements and decisions clearly to Relationship Managers and Distribution teams.

• Ensure all cases undergo rigorous compliance screening and coordinate with difference departments to resolve exceptional cases or regulatory issues.
• Assist in general operations within the centre, contributing to a smooth and efficient daily workflow.
• Serve as the SME for new product launches and lead ad-hoc projects to improve team efficiency.

Requirements

• University degree or equivalent in Business or related discipline.
• Proven experience in life insurance operations, case management, or a pre-underwriting support role.
• Obtained or willing to attained IIQE 1,3, 5 or related insurance licenses
• Excellent interpersonal and problem-solving skills
• Fluent in both spoken and written English, Cantonese and Mandarin
• Immediate availability or a short notice period preferred
  
  Application

If this above description fits your experience and is something you would like to explore, please click 'Apply Now' to submit your resume to us.

Our specialist consultant will get in touch with you soon, if we find your profile suitable for this position or any other vacancies we are recruiting for.