Number of Applicants
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Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.
We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Oversight & Client Servicing, Transfer Agency - (Hybrid) (Internal Job Title: Cash and Trade Proc Sr Analyst - C12) based in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
In this role, you’re expected to:
Job Purpose:
This is a role for a team manager at Assistant Vice President level within the Transfer Agency, reporting to the Senior Manager of the Client and Transaction Services team.
The role involves day-to-day client servicing, BAU management and oversight responsibility for the transfer agency operations in Hong Kong.
This position is in the Transfer Agency operations unit of the Global Funds Services division. It is a fantastic opportunity for the individual who has experience in the funds industry, and is looking for an opportunity to advance in a fast growing dynamic organization.
Job Background / context:
The Transfer Agency Department is primarily responsible for the accurate maintenance of the fund and shareholder register, accurate capture and reporting of investor dealings in the fund for which Citi acts as the fund’s transfer agent.
The team is responsible for day-to-day client servicing, coupled with a number of back office functions within the transfer agency unit across mutual funds. Some operational activities are executed by the local transfer agency unit, while other functions are performed by Citi’s outsourced locations globally or with external vendors.
The candidate will be responsible for handling daily BAU activities, including client and vendor servicing. He/She will work closely with colleagues in other teams within the transfer agency unit as well as units in other Citi locations performing offshored activities.
Key Responsibilities:
The candidate is required to have strong knowledge and extensive practical experience of the following core TA processes:
As a successful candidate, you’d ideally have the following skills and exposure:
The candidate should also have experience in the following responsibilities of the Transfer Agent:
The candidate should have strong knowledge of the full trade cycle including other functions performed within TA, as well as the responsibilities of the Administrator and Custodian.
The following aspects of the role are also important:
People Management:Development value:
This is a senior role and is an ideal position for a candidate with strong transfer agency operations and management experience, particularly in relation to client servicing, back office support and outsourced functions. The role will also present opportunities for involvement in departmental and inter departmental initiatives which are outside the daily tasks performed by the team. The role will provide opportunity to the candidate to participate in cross functional initiatives, being part of the overall management team within TA and Funds Operations
Knowledge/Experience:
The candidate should have approximately 7 to 10 years of working experience and preferably within the Transfer Agency operations or in a Transfer Agency support role e.g. Transfer Agency project management and should have been in a people management position for at least 4 years
Skills:
In addition to a strong knowledge of Transfer Agency operations and the Funds Industry as outlined above, the candidate also needs to display strong interpersonal skills, communication skills, people management skills and time management skills. The candidate also needs to be able to work independently on projects or sub sets of projects and effectively represent TA. The candidate should also be methodical and has excellent oral and written communication skills.
Due to the nature of the oversight of the outsourced functions, the candidate should also have strong regulatory background and understanding of local regulatory obligations and requirements.
Qualifications:
Candidates should be educated to 3rd level. Professional qualifications are preferred but not mandatory
Competencies:
Core Skills & Competencies:
Delivery of high quality service to internal and external customers;
Identify and assume ownership of issues;
People and self-management:
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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