Associate - Cash Client Services

Company Introduction:

We're home to Asia's most dynamic and vibrant capital markets.
Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day.

HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."

Job Summary:
In light of Client Centricity as one of the strategic execution pillars, Client Services is looking for a motivated candidate to join its Cash Client Services team.

Job Duties:

Responsibilities:

• Provide a key support for critical daily operations and independently performing operational duties such as co-ordinating the setup and testing of Exchange Participant trading devices, handling weekday and weekend testing applications, maintaining the Exchange Participant device database, performing billing calculations, preparing exception reports and following up with Exchange Participants
• Handle cash trading and Stock Connect related enquiries from Participant Services hotline and email enquiries from Exchange Participants
• Perform user acceptance tests, document test results, draft procedures and checklist to support project implementation
• Proactively identify process improvement opportunity and drive change
• To undertake other special and ad hoc projects as assigned by supervisors

Requirements:

• University degree or above
• 4+ years of working experience in the financial industry, with a preference for roles related to Operations
• Knowledge in securities with exposure to Hong Kong and Mainland cash markets
• A team-player attitude and ability to develop strong relationships
• Great self-organization, task prioritization, attention to details and strong problem solving skill
• Have an excellent command of both written and spoken English and Chinese
• Proficient in MS Word, Excel and PowerPoint; experience with VBA Programming and Power BI skills is an advantage

HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.

Location:
HKEX - Exchange Square

Shift:
Standard - 40 Hours (Hong Kong SAR)

Scheduled Weekly Hours:
40

Worker Type:
Permanent