Associate, Channel Operations and Sales Support

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Responsibilities

Sales and Administrative Support

- Provide sales and administrative support to the sales team, including preparing basic sales reports and assisting with broker events

- Support Business Development Managers in managing relationships with insurance brokers

- Assist with broker onboarding and provide basic ongoing support

- Assist in streamlining sales processes within the insurance brokerage division

Client Service and Compliance

- Provide client service to brokers and business partners by addressing basic enquiries and providing product information

- Maintain records of insurance transactions, contracts, and agreements

- Assist in ensuring compliance with industry regulations and internal policies

Collaboration and Operational Support

- Collaborate with other departments to support sales initiatives and business operations

- Assist in organizing broker service tasks, e.g., CPD courses for sales team members and business partners0

Job Requirements:

- High school diploma or equivalent; Bachelor's degree is an advantage

- 2-3 years of experience in sales support or brokerage assistance within the insurance industry

- Basic understanding of insurance products, policies, and processes

- Good verbal and written communication skills

- Attention to detail and ability to manage multiple tasks

- Basic proficiency in data analysis and reporting

- Familiarity with Microsoft Office Suite; knowledge of insurance broker management systems is a plus

- Ability to work effectively in a team environment

- Basic problem-solving skills and ability to assist in implementing solutions

- Insurance certifications are beneficial

We offer a 5-day work week, attractive salary, benefits package, and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resumes will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purposes).

Job Category:
Channel Management

Posting End Date:
19/02/2026