Associate Director, Banking Operations Change

One of our clients, an MNC financial services organisation is seeking an experienced professional to drive operational transformation across multiple asset classes. This is a hands‑on role partnering closely with Operations, Technology, and Business stakeholders to improve processes, manage risk, and support new product initiatives as Associate Director.

Key Responsibilities

• Lead process transformation initiatives by challenging existing workflows and aligning them with industry best practices
• Identify operational risk and efficiency gaps, proposing and driving practical, value‑adding solutions
• Establish and maintain standardised workflow artefacts across business units and products
• Support New Product Approval processes in partnership with Operations and business stakeholders
• Author operational business requirements and translate them into clear inputs for Technology teams
• Partner with Technology to ensure effective transition from operational requirements to technical solutions
• Manage end‑to‑end project delivery including planning, tracking, governance, stakeholder management, and escalation
• Secure buy‑in and approvals for process improvements from senior Operations leadership

Requirements

• 10+ years' experience within financial markets operations, with cross‑asset exposure
• Proven track record in operations change, process improvement, or transformation
• Strong understanding of Equity Derivatives and FICC products
• Confident stakeholder manager with excellent communication and documentation skills
• Experience driving operational efficiency and automation (e.g. AI, Power Automate, Python, advanced MS tools)
• Strong programme / project management capability; control‑focused and risk‑aware
• Able to manage multiple initiatives independently in a fast‑paced environment
• Fluent English, Cantonese and Mandarin language skills

Interested parties, please send your resume to [email protected] quoting ref. no. ASWE-518136.

Only shortlisted candidates will be notified.

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