Associate/Senior Associate, APAC Settlements (Operations)

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 28 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

Role Overview

We are recruiting a high-calibre candidate who will support the brokers and trading desks on Equity products in a Back Office Operations environment. He/she will support Equities Operations in APAC markets. He/she is also responsible for Operations Quality & Control functions, including but not limited to: trade matching and reconciliation, inter-system and inter-company reconciliation, regulatory reporting, etc.

The candidate will work closely with the Front Office, be prepared to discuss initiatives to aid the Front Office in trade booking, and support the business during the Trade Lifecycle. He/she will provide Operations feedback and perspective with a Risk & Control mindset while facilitating the Business and Front Office on trade accuracy and confirmations.

The role and responsibilities include client services, operations excellence and quality assurance: ensuring all trades are accurately booked and matched in time according to strict settlement timelines and/or client expectations; ensuring all trade confirmations are accurate and sent to clients within the agreed SLA; ensuring all enquiries are properly handled and promptly followed up; ensuring task completeness and procedures/SOPs are up to date.

The role requires working in shifts and on public holidays on a rotational basis.

Role Responsibilities

The role itself has two main pillars: Settlements and Trade Services

• Responsible for daily processes in Settlements and Trade Services
• Verify and control static data in systems and platforms to ensure accurate Front-to-Back booking workflows
• Monitor the RIMS settlement system platform and follow up on enquiries to ensure smooth and successful settlements, and ensure market cut-off times are met; coordinate and follow up with counterparties to resolve mismatches/unmatched trades and failed transactions (morning shift required)
• Monitor interfaces between Front Office and Back Office systems for trade discrepancies or breaks
• Demonstrate the ability to quickly escalate problems to management and stakeholders (error trades, client enquiries, system performance issues or incidents)
• Perform daily Operations Control reports
• Perform End-of-Day control and reporting
• Prepare daily brokerage reports and End-of-Day reports for Desk Heads to sign off
• Fulfil any additional/ad-hoc duties as required to meet business needs
• Maintain and update client contact details in the client contact database
• Record brokerage for clients with agreements in place and send to relevant departments for collection
• Maintain good audit trails, books and records, and ensure SOPs/procedures are up to date
• Support the proper escalation matrix, team structure and management direction
• Assist the Team Leads and Line Manager to deliver and achieve Operational Excellence, Tactical Improvement Plans for Innovation and Triple A Values

Experience / Competences

Essential

• Minimum 3-5+ years of relevant working experience in Operations
• Fluent in English and Cantonese
• System integration/migration experience
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Teams);
• Good interpersonal and communication skills; expressive and willing to share thoughts and ideas; positive mindset and attitude; creative and consistent
• Works well under pressure and able to meet tight deadlines
• Willing to work on public holidays, shifts and tasks on a rotational basis

Desired

• Settlements experience across multiple products
• Mandarin or any other Asian language
• VBA Macro or any other programming/automation skills

Job Band & Level: Professional, 4 or 5

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Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location
Hong Kong - 25th Floor - One Hennessy - Wan Chai