AVP Production Support Engineer

Purpose of the role

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them.

Accountabilities

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations.
• Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness.
  
• Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of
  reward outcomes.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L-Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet
  required outcomes.

To be successful in the role, you should be:

• University Graduate or above in Computer Science or related field 
• Several years of strong experience in a Production support / Trade floor support role
  
• Minimum 2-3 years Equity Derivatives technology experience in a related front-office application support role within Investment banking
• Experience in one or more Programming languages like Python, Scripting in Python/Shell/Perl, Java, and unit testing practices with experience working in a Linux environment,
• Experience in Windows and UNIX platforms, Oracle PL/SQL, Autosys
  
• Understanding of DevOps concepts and use cases, agile software development methodology
  
• Understanding of higher-level Computer Science concepts such as data structures and algorithms, expertise in computer networks, computer architecture, and operating systems ITIL knowledge Equity Derivative product knowledge
  
• Experience in supporting risk management system

This role is based in Hong Kong.