Support the Team Lead to monitor daily trade operations, including import/export transactions, financial institution (FI) activities, and trade finance products such as:
Account receivable financing
Factoring
Bonds, Guarantees, and Standby L/Cs
Perform document checking for Import/Export L/Cs in compliance with ICC rules (UCP and related standards)
Conduct transaction due diligence and control checks to ensure adherence to internal procedures and service standards
Support AML, sanctions, and TBML pre-transaction checks where applicable
Identify operational risks and irregularities and escalate appropriately
Assist in policy and procedure review, system enhancement, and ad hoc projects
Provide cross-team support within the Banking Operations function
✅ Requirements
Degree holder in Business Administration, Operations Management, or related disciplines
Minimum 10 years' experience in trade finance operations
Including 3-5 years in customer service capacity preferred
Familiarity with AML, sanctions, and TBML controls
Experience with:
SWIFT Alliance (ISO20022)
Trade systems and UAT / system enhancement projects
Strong attention to detail, with the ability to work under pressure and manage multiple tasks
Excellent communication and interpersonal skills with a customer-oriented mindset
Fluent in English and Chinese (including Mandarin)
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