Bell Attendant (行李服務員)

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role

As a Bell Attendant (行李服務員), you will be providing personalized guest assistance to ensure every guest enjoys convenience and comfort throughout their stay.

Key Responsibilities

• Greet and assist guests with luggage upon arrival and departure.


• Escort guests to the reception desk and assist with transportation arrangements.


• Deliver newspapers, messages and packages to guest rooms.


• Perform any other duties as assigned by Management.

• 禮貌迎接並協助客人於抵達及離開時搬運行李


• 護送客人前往接待處，並協助安排交通接送


• 將報紙、訊息及包裹送達客房

• 履行上司分配的工作

About You

• At least 1 year of relevant experience in the Hotel or Service Industry.


• Reliable and customer-oriented team player with strong communication skills.


• 至少一年酒店或服務行業經驗

• 可靠、以客為本，並擁有良好溝通能力的團隊合作夥伴

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.


• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.


• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.


• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.