Deliver quality customer service and provide proactive support to the Relationship Managers
Achieve service excellence in handling customer issues and product enquiries in a timely, accurate and responsive manner
Support daily marketing activities and perform administrative duties, such as preparing reports, conducting market research and scheduling customer appointments etc.
Assist in ad hoc marketing activities, both in-branch and off-site promotions
Requirements
University graduate preferred
Possesses IIQE licenses is an added advantage
Minimum of 1 year's working experience, preferably gained in retail banking field
Familiar with retail banking products and related market trend
A good team player with strong communication skill, and able to manage tasks efficiently
Proficient in MS Office application
Good command of spoken and written English and Chinese
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