Business Administration Analyst

You desire impactful work.

You're RGA ready

RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all.

About the Role

RGA Hong Kong is seeking a client-focused and detail-oriented professional to join our dynamic team as a Business Administration Analyst. This role is pivotal in driving operational excellence through process optimization, workflow automation, and robust controls across multiple business lines involving high-volume, fast-paced transactions.

As a key contributor, you will implement and maintain RGA's administration systems, collaborate with cross-functional teams, including Pricing, Valuation, and Finance, and deliver innovative solutions that enhance efficiency and compliance.

Key Responsibilities

• Data Processing: Process data in the RGA administration system, including daily ETL (Extract, Transform, Load) by applying AI and automation tools.

• Process Optimization: Leverage AI technology and other automation tools to streamline operational processes and data flows within RGA administration systems to improve accuracy and efficiency.
• Automation & Controls: Enhance existing workflows by introducing automation tools and strengthening control mechanisms for daily statement logging, confirmations, and account settlements.
• Stakeholder Collaboration: Partner with internal teams to identify challenges, propose solutions, and align initiatives with business objectives.
• Continuous Improvement: Drive process improvement initiatives, maintain operational tools, and implement automation strategies to support business growth.
• Ad-hoc Projects: Provide support on assigned projects and tasks as needed.

Qualifications & Skills

• University degree in Computer Science, Business Administration, Business Analysis, or related disciplines.
• Minimum 3 years data processing work experience, preferably in life insurance or reinsurance.
• Advanced skills in Microsoft Office (Excel with PivotTables, Power Query) and database tools (SQL, Alteryx).
• Proven hands-on experience with automation tools, including Python, VBA, Power Automate and emerging AI technologies; demonstrated ability to evaluate, implement, and recommend innovative solutions to optimize processes and drive efficiency.
• Demonstrated enthusiasm for learning new technologies and adapting to evolving business needs.
• Strong problem-solving skills and a passion for streamlining manual tasks through automation.
• Excellent communication and stakeholder management skills; proficiency in English and Cantonese highly preferred.

#LI-JL1

What you can expect from RGA:

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

We're excited to get to know you and connect your unique skills with our global opportunities. To create a modern and seamless experience, we use artificial intelligence (AI) in parts of our preliminary screening process. This technology helps us personalize job recommendations, automate interview scheduling, evaluate candidates based solely on experience-without considering name, gender, or other personal details-and provide real-time answers through our chatbot. AI is used only during early screening and never makes hiring decisions. Your RGA recruiter will work closely with you every step of the way to ensure the process feels personal, thoughtful, and focused on you.