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Business Analyst / Project Manager (Digital Banking / Corporate Banking Channels

icon building Company : Hays
icon briefcase Job Type : Full Time

Job Description - Business Analyst / Project Manager (Digital Banking / Corporate Banking Channels

Key Responsibilities

  • Gather, analyse, and document business requirements for Corporate Internet Banking and digital channel initiatives.
  • Work closely with Corporate Banking business users, product teams, UX/UI designers, and technology teams to define solutions and project scope.
  • Manage project delivery from requirement gathering through testing, UAT, implementation, and post-launch support.
  • Coordinate with internal stakeholders and external vendors to ensure project milestones and timelines are achieved.
  • Prepare business requirement documents, functional specifications, workflow diagrams, and user stories.
  • Facilitate workshops and meetings to drive requirement clarification and solution alignment.
  • Support digital transformation initiatives aimed at enhancing customer experience and operational efficiency.
  • Monitor project risks, issues, and dependencies and provide timely escalation when required.
  • Assist in UAT planning, test execution, defect management, and production rollout activities.
Requirements

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, Finance, or related disciplines.
  • Minimum 3 years' experience as a Business Analyst, Project Manager, or related role.
  • Experience in banking, digital banking, internet banking, e-banking, or financial services projects is highly preferred.
  • Exposure to Corporate Banking products and services is an advantage.
  • Strong understanding of project delivery life cycle and SDLC methodologies.
  • Experience in requirements gathering, stakeholder management, and UAT coordination.
  • Excellent communication and presentation skills.
  • Ability to manage multiple stakeholders and work in a fast-paced environment.
  • Familiarity with Agile, Scrum, or Waterfall delivery methodologies.
  • Candidates with stronger project management experience may be considered for a more senior position.


If you're interested in this role, click 'apply now' to submit your CV.

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