Business Process Analyst

We pride ourselves in being at the forefront of Innovation when it comes to creating bespoke beauty solutions for our partners. If you want to transform and make waves in the beauty industry, and are looking for a company that is Innovative, Exciting, and Results Oriented with excellent Team Spirit, join us at Meiyume! Let us Empower Beauty for A Sustainable Future, together.

Key Responsibilities

A. Business Process Optimization

• Lead or support business and operational process improvement initiatives as a project owner or core team member.
• Perform process mapping, gap analysis, and root-cause analysis to identify improvement and automation opportunities.
• Define to-be processes, data requirements, and performance indicators aligned with global standards.
• Contribute to data structure and data mapping design to enable consistent measurement and cross-site comparison.
• Support process standardization and implementation of best practices with site and functional teams.
• Collaborate with IT/digital teams to translate process and data requirements into system, automation, or reporting solutions.
• Support UAT, solution validation, and early performance tracking after implementation.
• Deliver well-defined, data-enabled process improvements that can be scaled or compared across sites.

B. Global Operation System Deployment & Portfolio Operation

• Operate and maintain the Global Continuous Improvement Program portfolio, ensuring initiatives are properly registered, classified, and kept up to date.
• Ensure standardized Global KPIs are consistently used in project identification, tracking, and performance review across sites.
• Coordinate regular project status updates with sites and project teams, ensuring milestones and KPI data are accurately captured in the portfolio platform.
• Monitor project execution status, highlight delays/deviations, investigate root causes with responsible teams, and flag risks early.
• Enable information exchange between sites by providing visibility of project progress and performance results using comparable data structures and attributes.
• Prepare regular portfolio and system updates for management, providing transparent visibility on project status, KPI adoption, and cross-site performance comparability.

C. Capability Development

• Ensure process improvement training completion rates are achieved.
• Consolidate and report training status for each business unit.
• Provide local support and drive local improvement initiatives.
• Facilitate initiation of post-training projects.

Key Requirements

Education / Experience

• 3–6 years of relevant experience in business process improvement, business process analysis, operations, supply chain, or project management.
• Demonstrated capability in understanding end-to-end business processes and identifying gaps, inefficiencies, and improvement opportunities.

Process & Requirements Skills

• Strong experience translating business and process needs into clear, actionable requirements so stakeholders understand what is needed and why.
• Ability to define required data, how it should be structured, and how it supports process tracking, KPIs, and/or system solutions.
• Experience acting as a bridge between business users and technical delivery teams (IT/digital/application teams).

Tools & Collaboration

• Comfortable supporting process improvement and automation efforts without being the primary system developer.
• Skilled in UAT support, solution validation, and monitoring early performance post-implementation.
• Clear, direct communication style to explain requirements and how they will be used by different audiences.

Professional Competencies

• Proficient in English (written and spoken).
• Strong analytical thinking, structured follow-up, and factual problem-solving.
• Comfortable working in multi-site environments where processes and maturity levels may vary.

Preferred (Nice-to-Have)

• Exposure to information systems, computer science, or system-related projects.
• Hands-on experience with process automation, low-code platforms, workflow tools, or digital solutions.
• Experience with data analysis, KPI definition, data mapping, or reporting enablement.
• Familiarity with Lean, Six Sigma, or Continuous Process Improvement methodologies.
• Exposure to AI-enabled tools, prompt-driven solution building, or rapid prototyping using AI assistance.
• Experience working in regional or multi-site environments.
• Ability to leverage AI tools to support analysis, documentation, and low-code solution building.

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As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

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