Business Solution Analyst

Job Description

Business Analysis

• Lead requirement gathering and clarification with business stakeholders.
• Document current and future state processes across retail operations and reportings.
• Conduct market delta analysis for core POS capabilities (e.g., FBP, WFJ, FSN).
• Facilitate workshops and working level discussions with business stakeholders.

Solution Alignment

• Ensure regional requirements are aligned with the global base template.
• Support integration mapping and data readiness activities.
• Collaborate with global SMEs and technical teams to validate feasibility.

Change Management

• Act as a regional change ambassador.
• Conduct Change Impact Analysis and identify business pain points.
• Support communication, training, and adoption planning with local teams.

Documentation & Reporting

• Maintain traceability of requirements and decisions.
• Prepare business documentation, test scenarios, and user role definitions.

Required Skills & Experience

• 7+ years in business analysis or consulting roles, specializing in luxury retail and POS
• transformation.
• Strong experience in process mapping, gap analysis, and stakeholder facilitation.
• Familiarity with Oracle POS.
• Proven ability to work in cross-functional, multicultural environments.
• Excellent communication and documentation skills in English.

Preferred Qualifications

• Experience in global/regional rollout projects.
• Knowledge of APAC retail operations and market nuances.
• Exposure to change management frameworks (e.g., ADKAR)